Wednesday, May 11, 2016

Dotcom 2.0

"Children are completely egoistic; they feel their needs intensely and strive ruthlessly to satisfy them."
— Sigmund Freud (Austrian, 1956-1939)
Word for the day
Jeremiad (n)
A prolonged lamentation or mournful complaint.
Malice towards none
The Congress President made an emotional speech while campaigning in Kerala.
The speech had some parallels to the last speech of Mrs. Indira Gandhi in Odisha.
In the meantime the Congress Vice President has reported threats to his life.
What's happening?
First random thought this morning
My all time favorite Saratchandra once wrote "There is no eternal truth. The truth we consider eternal are mostly contemporary and lose their relevance and acceptance with change in time, place and circumstances."
For ages people believed Earth to be flat & stationary and Sun rotating around it. The venom which is medicine for snakebite is deadly poison for a healthy person. Once British Empire, USSR and German wall all looked like lasting till eternity. Only a few years back, INC appeared like the only party competent to rule India.

Dotcom 2.0

From my recent interaction with some e-commerce entrepreneurs, PE fund managers, angle investors and VCs who have invested in these ventures, I could get little insight into this business model.
By all means, the ecommerce business in India is still in infancy stage. Regardless of few Unicorns, the space is replete with half baked & ill conceived ideas, most of which may be commercially and financially unviable.
There is absolutely no doubt that e-commerce and m-commerce business will grow exponentially in next one decade. As a consumer I will definitely benefit from the economies of scale and convenience.
But as an investor, I am not sure. In fact, I am worried about the collateral damage that will inevitably be caused due to very high failure rate in this space.
I would like to share some random thoughts on the sector with my readers.
(a)   In my view, the B to C (business to consumer) product sales and delivery business in India will be dominated by 3-4 large market places and manufacturers themselves. The business may get highly localized in terms of warehousing and delivery once clarity on taxes emerges and GST is implemented. Small and medium sized businesses will increasingly want to sell through large market places rather than selling directly. The logistic matrix for the business, as it exists today, may undergo serious changes in next three years.
(b)   The 3 D's of the B to C model, i.e., Discounting, Discomfort (lingerie, sexual health products etc.) and cash on Delivery may diminish in relevance as the market and audience get mature.
(c)    The services will grow faster than product. But the revenue model will have to change. No one is willing to pay for the services, arguing that even Google, Facebook and Whats App do not charge us.
(d)   The largest opportunity is in financial services, health advisory and education & training.
(e)    The services such as market place for used articles, matrimonial services, job search etc. be in demand but not financially viable.
       The positioning of the market place for used article is particularly poor. One, the business lacks and entry barrier or innovation. Two, no one stops, Amazon to add another icon on its home page to provide this service. Three, the marketing tactics used by these entities ("Sell your useless and old stuff") is inappropriate. No one is interested in buying "useless" stuff.
 
(f)           There is a serious lack of innovation in India. Most ideas are borrowed and may not be suitable to Indian markets and consumers at large. Targeted at a select class of customers, these ideas are not scalable and hence not financially viable - just as sustenance farming....to continue

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