Do it yourself

A famous fund manager recently expressed serious concerns about a “financial crisis” that is just about to hit the Indian middle-class households (see here). In a podcast with Mint, he said, “With household financial savings at a 50-year low and debt levels (excluding mortgages) among the highest globally, the country is dangerously unprepared for a looming wave of tech-driven job disruption.” He was apparently referring to the disruption created by the popularity of “Artificial Intelligence” (AI) in the global job market.

I have no disagreement with the analysis of this gentleman. In fact, to a large extent I do agree with his concerns. The fabled Indian middle class may indeed be facing an unprecedented crisis. However, I have my reservations about AI causing or accentuating this crisis. I firmly believe that this advancement in technology, just like all the previous ones, will definitely improve overall employment prospects, in particular, and quality of life, in general.

If anything, I see AI — like past technological leaps — as a net enabler. The threat isn’t AI; it’s how unprepared we are to adapt to it.

History is full of examples where transformative technology triggered fear, resistance, and dire predictions — most of which didn’t age well. For example, note the following developments.

·         In the 19^th century, grave concerns were expressed about the adverse impact of using motorized vehicles. Concerns were raised about the potential dangers of motorized vehicles to horse riders and horse-drawn carriages, especially in terms of speed and noise. The British Parliament devoted significant time on debating (i) potential displacement of horse-related industries, such as carriage building and horse feed businesses; and (ii) the potential dangers of motorized vehicles to horse riders and horse-drawn carriages, especially in terms of speed and noise.

The Locomotive Act 1865 (Red Flag Act), a historical example of resistance to technological progress, was passed to impose strict speed limits (4 mph in the country, 2 mph in towns) and require a person to walk ahead of every motorized vehicle waving a red flag to warn horse traffic.

The Highways and Locomotives (Amendment) Act 1878 and the Locomotive on Highways Act 1896 eventually relaxed these restrictions, reflecting growing acceptance of motor vehicles.

·         Employees’ unions of Public Sector Banks in India went on a 10 days strike in early 1990s, when the government decided on computerization of banking operations to improve efficiency and scalability. Job security was their prime concern. By October 1993, unions reached a Computerization Settlement Agreement with the Indian Banks' Association (IBA). This agreement allowed for the gradual introduction of technology in PSBs, with assurances to protect jobs and involve unions in the process. By 1998, about 25% of PSB branches were partially or fully computerized, increasing to 50% by 2001. The adoption of Core Banking Solutions (CBS) and technologies like ATMs transformed Indian banking, improving efficiency and customer service. In the following two decades the banking network expanded at a record pace. The job opportunities created by the expansion were exponentially higher.

·         In the mid-1990s computerized trading platforms (first OTCEI and then NSE) were introduced in India. The traditional stock exchanges resisted the move, fearing that the people employed in the floor based open cry trading system will become unemployed and traditional stock brokers may not be able to adapt to the new technology. Within one decade, the stock markets in India had grown exponentially, creating a significantly higher number of job opportunities.

·         In the mid-1990s, Indian farmers, particularly through organizations like the Karnataka Rajya Raitha Sangha (KRRS), staged massive protests against India’s integration into the World Trade Organization (WTO) and the General Agreement on Tariffs and Trade (GATT). The Uruguay Round of GATT concluded in 1994, leading to the establishment of the WTO in 1995. The AoA aimed to liberalize agricultural trade by reducing subsidies and trade barriers, which farmers feared would favor developed nations and multinational corporations. A 1993 rally organized by Vandana Shiva and others saw 500,000 farmers protest against GATT/WTO, highlighting fears of losing food sovereignty. Protests continued into 1995–1996, with farmers’ groups like KRRS and the Bharatiya Kisan Union (BKU) organizing marches, seed satyagrahas (non-violent resistance to save indigenous seeds), and public campaigns to demand India’s withdrawal from the WTO.

It was feared that Liberalized trade would flood Indian markets with cheap, subsidized imports from developed countries, undercutting local farmers. The government however managed to negotiate protections for Indian farmers, such as maintaining MSP and public procurement systems.

Advent of smartphones made several legacy products and technologies like camera and radio etc. redundant; but it democratized creativity and access. The market for music has grown several times, offering opportunity to millions of new performers who would have struggled to get noticed. Millions of enthusiasts have taken to photography, caricatures, dancing, acting, etc. People living in obscure corners of the country can easily access global audiences and markets for their products and talents.

“Artificial Intelligence”, in my view, will similarly democratize several professions, e.g., software development, designing, teaching, governance, farming, etc. It could enhance efficiency several times, just like the commercialization of internal combustion engines (ICE) and the internet did in the 20^th century.

I am not oblivious of the fact that almost half of present-day jobs in developed economies could be at risk of automation, with similar risks in emerging markets like India, particularly in IT and service sectors. Nonetheless, I am not unnecessarily worried about this. But history shows these disruptions are often overstated, and adaptation creates more jobs than it destroys.

I am able to foresee millions of new business ideas and software applications coming out of ordinary households just like the entertainment reels (short video clips) are coming these days. Of course, there could be a pain period as the new job opportunities may emerge with a lag, while disruption may be immediate.

What actually worries me is the fast degenerating public school education system in India. The divide between quality private education (affordable for top 10% of the student population) and poor quality private and public education (availed by the 90%) is widening every year. This divide shall perpetuate the income and wealth inequalities in the country and prevent it from a democracy in the true sense. We may continue to remain a feudal society dominated by a few.

AI isn’t the villain; it’s a tool that can empower millions if we prepare for it. The real crisis is our failure to equip the next generation to seize those opportunities. More on that soon.